Customer Service Representative (Earn Php 19K up to 22K package)

Job Locations PH-Camarines Sur-Naga
Requisition Post Information* : Posted Date 4 months ago(7/23/2024 6:40 AM)
Requisition ID
2024-N000
# Of Equipment Required
0
Category (Portal Searching)
Operations

Overview

Care – Customer Service Representative 

Job Summary: A Care Customer Service Representative aids and support to customers, addressing their inquiries, resolving issues, and ensuring a positive customer experience for various products or services. 

Responsibilities

What you’ll be doing: 

  • Navigate computer systems to track calls, gather information and effectively resolve customer issues or queries. 
  • Enhance customer relationships and contribute to building customer loyalty.  
  • Review and document customer accounts to fully understand the customer’s situation prior to making outbound calls when necessary.  
  • Sell, cross sell, and upsell the best communication products and services in the market. 

Qualifications

What we’re looking for: 

  • Atleast 18 years old and above
  • Ability to work in shifting schedule
  • Willing to work in Naga, CamSur
  • At least Senior HS or HS Grad (old curriculum) 
  • Advance computer knowledge and a great multi-tasker 
  • Must have NBI Clearance prior to Job Offer 
  • Excellent interpersonal skills 

  

A Glimpse of what awaits you: 

  • Salary Php 19,000 to 20,230 Base pay + 2,200 allowance + Performance Incentives + Quarterly Salary Increase*
  • Hybrid or Work from Home (performance-based arrangements are made after probationary period)
  • HMO with 2 FREE Dependents 
  • 10 Vacation Leaves and 10 Sick Leaves (unused SL convertible to cash) 
  • Life and Accident Insurance – Day 1 
  • Optical, Medicine, and Mental Health Reimbursement 
  • 6 Months Paid Maternity Leave with Cash Assistance and competitive Paid Paternity Leave

 

You may also walk in to apply!   

 

*Weekend/Holiday operations are subject to change without prior notice.

*Check our Social Media pages for updates.

  

Site located at: 

3F Robinsons Cybergate Roxas Ave. Cor Almeda Highway Naga City, Camarines Sur 4400.

Monday–Saturday from 10am-5pm. 

  

Take your journey to the next level! 

Tip: Don't forget your Valid ID & Resume
"Hired Candidates will be placed in pooling"

TARA NA SA Q! 

 

#CallCenterHiring

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