Customer Service Representative (For Pooling)

A Customer Service Representative aids and support to customers, addressing their inquiries, resolving issues, and ensuring a positive customer experience for various products or services. 

What you’ll be doing: 

• Navigate computer systems to track calls, gather information and effectively resolve customer issues or queries. 

• Enhance customer relationships and contribute to building customer loyalty.  
• Review and document customer accounts to fully understand the customer’s situation prior to making outbound calls when necessary.  
• Sell, cross sell, and upsell the best communication products and services in the market.

What we’re looking for: 

• Ability to work in shifting schedule

• Willing to work in San Mateo, Rizal.

• At least Senior HS or HS Grad (old curriculum) 
• Must be atleast 18 years old
• Advance computer knowledge and a great multi-tasker 
• Must have NBI Clearance prior to Job Offer 
• Excellent interpersonal skills 

A Glimpse of what awaits you: 

• Earn as much as Php 22,000 to Php 26,000 Salary Package + Quarterly Salary Increase*
• Hybrid or Work from Home (performance-based arrangements are made after probationary period)
• HMO with 2 FREE Dependents 
• 10 Vacation Leaves and 10 Sick Leaves (unused SL convertible to cash) 
• Life and Accident Insurance – Day 1 
• Optical, Medicine, and Mental Health Reimbursement 
• 6 Months Paid Maternity Leave with Cash Assistance
• Competitive Paid Paternity Leave

You may also walk in to apply!   

Monday-Friday, 9am-5pm.

*Weekend/Holiday operations are subject to change without prior notice.

*Check our Social Media pages for updates.

Site located at: 4/F SM San Mateo, Gen. Luna Ave., San Mateo, Rizal (Entrance besides SM San Mateo Supermarket)

Take your journey to the next level!  

Tip: Don't forget your Valid ID & Resume 

TARA NA SA Q!  

*Terms and conditions apply. 

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