Customer Service Representative

Job Locations PH-Rizal-San Mateo
Requisition Post Information* : Posted Date 1 week ago(4/25/2024 5:13 AM)
Requisition ID
2024-S455
# Of Equipment Required
25
Category (Portal Searching)
Operations

Overview

Care – Customer Service Representative 

 

Job Summary: A Care Customer Service Representative aids and support to customers, addressing their inquiries, resolving issues, and ensuring a positive customer experience for various products or services. 

Responsibilities

What you’ll be doing: 

  • Navigate computer systems to track calls, gather information and effectively resolve customer issues or queries. 
  • Enhance customer relationships and contribute to building customer loyalty.  
  • Review and document customer accounts to fully understand the customer’s situation prior to making outbound calls when necessary.  
  • Sell, cross sell, and upsell the best communication products and services in the market. 

Qualifications

What we’re looking for: 

  • Must be amenable to work on a graveyard or shifting schedule
  • Willing to work in San Mateo, Rizal. 
  • At least Senior HS or HS Grad (old curriculum) 
  • Advance computer knowledge 
  • Must have NBI Clearance prior to Job Offer 
  • Strong and Outstanding interpersonal skills 

  

A Glimpse of what awaits you:  

  • Earn as much as Php 19,800 basic salary + 2,200 non-taxable allowance + Quarterly Salary Increase* 
  • Hybrid or Work from Home*  
  • HMO with 2 FREE Dependents  
  • 10 Vacation Leaves and 10 Sick Leaves (unused SL convertible to cash) 
  • Life and Accident Insurance - Day 1 
  • Optical, Medicine, and Mental Health Reimbursement  
  • 6 Months Paid Maternity and Paternity Leave with Cash Assistance and MORE! 

Site located at: 4/F SM San Mateo, Gen. Luna Ave., San Mateo, Rizal (Entrance besides SM San Mateo Supermarket)

Mondays-Fridays (except holidays) from 10AM-2PM.  

   

Take your journey to the next level!  

Tip: Don't forget your Valid ID & Resume 

TARA NA SA Q!  

 

*Terms and conditions apply. 

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