Customer Service Representative

Customer Service Representative 

A Care Customer Service Representative aids and support to customers, addressing their inquiries, resolving issues, and ensuring a positive customer experience for various products or services. 

What you’ll be doing: 

• Navigate computer systems to track calls, gather information and effectively resolve customer issues or queries. 
• Enhance customer relationships and contribute to building customer loyalty.  
• Review and document customer accounts to fully understand the customer’s situation prior to making outbound calls when necessary.  
• Sell, cross sell, and upsell the best communication products and services in the market. 

What we’re looking for: 

• Ability to work up to 40 hours a week according to the following schedule:  

• Hours of Operation:  

• Mon-Fri: 9pm – 8am (MNL) 
• Sat: 10pm (MNL) 

• Willing to work in Taytay 
• At least Senior HS or HS Grad (old curriculum) 
• Advance computer knowledge and a great multi-tasker 
• Must have NBI Clearance prior to Job Offer 
• Excellent interpersonal skills 

A Glimpse of what awaits you:  

• Earn as much as Php 19,800 Base pay + 2,200 Allowance + Performance Incentives + Quarterly Salary Increase*
• Hybrid or Work from Home* (performance-based arrangements are made after probationary period)
• HMO with 2 FREE Dependents  
• 10 Vacation Leaves and 10 Sick Leaves (unused SL convertible to cash) 
• Life and Accident Insurance - Day 1 
• Optical, Medicine, and Mental Health Reimbursement  
• 6 Months Paid Maternity and Paternity Leave with Cash Assistance   

and MORE! 

You may also walk in to apply!   

Our recruitment is open weekdays, Mondays-Fridays from 10am-2pm.  

Site located at:  

Taytay, Rizal - SM BPO (landmark: SM Taytay)   

Take your journey to the next level!  

Tip: Don't forget your Valid ID, and Resume 

TARA NA SA Q! 

*Terms and conditions apply. 
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