Chat Support Representative (Earn Php 22,000 Salary Package)

A Chat Support Representative engages with customers through online chat, addressing inquiries, aiding, and ensuring a positive customer experience while using written communication. 

What you’ll be doing: 

• Provide answers to our customers for all pricing and product inquiries via online chat. 
• Provide a high level of professional, competent support in reviewing and documenting accounts of all customers in pre-sales and post-sales situations. 
• Follow procedures and enhance customer relationships and contribute to building customer loyalty.  
• Navigating computer systems to track calls, gather information and effectively resolve customer issues or queries. 
• Sell, cross sell, and upsell the best communication products and services in the market. 
• Handle blended voice and non-voice 

What we’re looking for: 

• Ability to work in shifting schedule
• Willing to work in San Mateo, Rizal.
• At least Senior HS or HS Grad (old curriculum) 
• Must be at least 18 years old
• Advance computer knowledge and a great multi-tasker
• Above average typing skills and comprehension (reading and writing)
• Excellent interpersonal skills 
• Must have NBI Clearance prior to Job Offer 

A Glimpse of what awaits you: 

• Earn as much as Php 19,800 basic salary + 2,200 non-taxable allowances + Quarterly Salary Increase* 
• Hybrid or Work from Home (performance-based arrangements are made after probationary period)
• HMO with 1 FREE Dependent
• 10 Vacation Leaves and 10 Sick Leaves (unused SL convertible to cash) 
• Life and Accident Insurance – Day 1 
• Optical, Medicine, and Mental Health Reimbursement
• 6 Months Paid Maternity Leave with Cash Assistance
• Competitive Paid Paternity Leave

You may also walk in to apply!   

Monday-Friday, 10am-5pm.

*Weekend/Holiday operations are subject to change without prior notice.

*Check our Social Media pages for updates.

Site located at: 4/F SM San Mateo, Gen. Luna Ave., San Mateo, Rizal (Entrance besides SM San Mateo Supermarket)

Take your journey to the next level!  

Tip: Don't forget your Valid ID & Resume 

TARA NA SA Q!  

*Terms and conditions apply.