Site Reliability Engineer (Observability) Work From Home

Join our award-winning IT team as we lead the way in digital, cloud, and security technology services. You will be playing a critical role in delivering innovative solutions for our biggest client, Canada’s leading telecommunications, tech, and media corporation.

We’re looking for passionate and creative tech leaders who want to take their career to the next level and make a real impact. Our success is fueled by our people and our passion for innovation, so we empower our Qmunity and provide a workplace where they can flourish and grow.

We offer premium benefits, including:

• Work From Home Set up
• Salary based on experience, miscellaneous allowances
• Performance bonuses and yearly increase
• HMO from day 1 for you + 2 free dependents
• 6 months paid maternity/15 days paternity leave
• Company-sponsored training and upskilling, and career growth opportunities!

• Work with delivery and support teams to automate scripts that exist to minimize production impacts (example auto disk space saturation)
• Work with the problem manager to determine remediation work that can be automated to prevent issues from re-occurring or minimize impact in the future through the RCA calls
• Work with the delivery teams to build KBT (key business transactions) and KPI's to validate deployments are successful
• Train dev-ops teams on Dynatrace
• Transition all our Dynatrace dashboards to SAS when we deploy Dynatrace SAS

Core Competencies (Must-have Competencies)

• At least 3-5 years of experience in creating dashboards and analyzing data in Dynatrace Managed and Dynatrace SaaS.
• At least 3-5 years of experience in building and managing Ansible playbooks.
• Experience in integrating Dynatrace with Ansible and ServiceNow.

Complementary Competencies (Good-to-have Competencies)

• Must be able to run meetings, document processes and can train others
• If no experience with Dynatrace, candidate must have experience with Ansible and ServiceNow.

Educational Qualification/Certifcations:

• Bachelor’s degree in computer science, Information Technology, or related field.
• Ansible Certification (nice to have)
• Dynatrace Certification (nice to have)