Senior Jira/ServiceNow Developer (Work From Home)

Join our award-winning IT team as we lead the way in digital, cloud, and security technology services. You will be playing a critical role in delivering innovative solutions for our biggest client, Canada’s leading telecommunications, tech, and media corporation.

We’re looking for passionate and creative tech leaders who want to take their career to the next level and make a real impact. Our success is fueled by our people and our passion for innovation, so we empower our Qmunity and provide a workplace where they can flourish and grow.

We offer premium benefits, including:

• Work From Home Set up
• Salary based on experience, miscellaneous allowances
• Performance bonuses and yearly increase
• HMO from day 1 for you + 2 free dependents
• 6 months paid maternity/15 days paternity leave
• Company-sponsored training and upskilling, and career growth opportunities!

• Prioritization and Planning – Organize and manage development tasks, ensuring alignment with project goals and business needs.
• Code Development – Design, develop, and maintain solutions across Jira, Salesforce, and ServiceNow, ensuring seamless integration and functionality across platforms. (Experience with Jira and ServiceNow is a priority)
• Testing – Perform unit and system testing to validate code quality, troubleshoot issues, and optimize performance.
• Documentation – Create and maintain technical documentation, including workflows, configurations, and system updates.
• Collaboration and Communication – Work closely with cross-functional teams, including business stakeholders, administrators, and developers, to deliver effective solutions and improvements.

Core Competencies (Must-have Competencies)

• At least 5 years of experience in Jira administration, including workflows, custom fields, permissions, and advanced scripting.
• At least 5 years of experience in ServiceNow platform administration, development, and integration.
• Experience in Salesforce development, Salesforce integration, and platform configuration.
• 5 years’ experience in Cross-Platform Integrations: Knowledge of APIs, RESTful services, and webhooks for system integrations.
• Strong analytical skills to resolve technical challenges and troubleshoot issues across integrated systems.

Complementary Competencies (Good-to-have Competencies)

• Project Management: Ability to lead projects, define timelines, and deliver solutions that align with business objectives.
• Communication: Excellent communication skills to collaborate with cross-functional teams and stakeholders.
• Relevant certifications, such as Salesforce Developer, ServiceNow Certified Developer, or Atlassian Certified Developer, are a plus.