ServiceNow Technical Project Manager - Automation

Join our award-winning IT team as we lead the way in digital, cloud, and security technology services. You will be playing a critical role in delivering innovative solutions for our biggest client, Canada’s leading telecommunications, tech, and media corporation.

We’re looking for passionate and creative tech leaders who want to take their career to the next level and make a real impact. Our success is fueled by our people and our passion for innovation, so we empower our Qmunity and provide a workplace where they can flourish and grow.

We offer premium benefits, including:

• Work From Home Set up
• Salary based on experience, miscellaneous allowances
• Performance bonuses and yearly increase
• HMO from day 1 for you + 2 free dependents
• 6 months paid maternity/15 days paternity leave
• Company-sponsored training and upskilling, and career growth opportunities!

• Work closely with business stakeholders to understand their requirements and translate them into technical solutions.
• Build and drive business cases to support transformation and automation strategies and deliver benefits across the organization, manage financial approvals and budget throughout project lifecycles.
• Establish and execute strategies for communication, change management, and project tracking to ensure successful adoption and measurable outcomes.
• Design, develop, test, and implement solutions using Microsoft Power App and ServiceNow's platform, including custom workflows, scripts, and integrations.
• Ensure compliance with information security and cyber security best practices throughout all automation initiatives.
• Troubleshoot and maintain automation solutions, resolving technical issues and ensuring high availability and performance.

• 3 years+ experience in automation solutions such as ServiceNow platform architecture, its core components, and Microsoft automation solutions. Seeking a skilled professional to drive key automation initiatives, transforming manual processes into efficient, data-driven workflows. This role will design robust systems leveraging solutions such as Microsoft Power Apps/Power Automate and ServiceNow suites, ensuring faster response times, cost efficiency, and alignment with strategic goals.
• 3 years+ of proven experience in software development with a focus on systems integration and automation in Agile methodology delivery. Experience in NET and MVC programming, unit testing, HTML5, CSS3, JavaScript, Angular
• Strong background in data analysis, data flow mapping, and process optimization.
• 3-5 years of experience in a Project Manager role in a PMO environment is required.
• Working knowledge of Information Security and Cybersecurity best practices.

Nice to have:

• ServiceNow certifications (e.g., Certified System Administrator, Certified Application Developer)
• Microsoft Certifications: Power Platform Developer or Functional Consultant certifications
• Good knowledge of robustness and security programming
• Project Management Professional (PMP) certification

Educational Qualification/s

• Bachelor’s degree in computer science, Information Technology, or a related field

Work Conditions

• Work From Home
• 4pm-1AM Philippine Time / 4am-1pm Eastern Time