Billing & Support Operation Specialist (Work from Home)

Drive innovation in cybersecurity, software development, and big data technology as part of our award-winning IT team. You can play a critical role as part of a global agile team for Bell Canada, Canada’s largest telco, media, and tech company. We know our success is fueled by our people, so we empower our Qmunity and provide a workplace where you can flourish and grow.

We offer premium benefits, including:

• Home-based Setup
• Miscellaneous allowances, performance-based bonus, and yearly increase
• HMO from day 1 for you + 2 free dependents
• 6 months paid maternity/ 15-days paternity leave
• Company-sponsored training and upskilling, and career growth opportunities!

• Oversee the complete billing cycle, encompassing project creation to invoice generation. 
• Maintain meticulous records of all billing-related documentation, ensuring accuracy and compliance. 
• Proactively identify and resolve billing discrepancies, implementing corrective actions promptly and efficiently. 
• Collaborate closely with cross-functional teams to ensure seamless integration of billing processes. 
• Develop and maintain accurate project codes, ensuring proper allocation of costs and resources. 
• Effectively manage contracts, ensuring adherence to contractual obligations. 
• Prepare comprehensive billing reports and analyses, providing valuable insights to management. 
• Participate actively in process improvement initiatives, contributing to the optimization of billing operations. 

Core Competencies

• 4-5 years of demonstrable experience in a billing or accounts receivable role, with experience using SAP tools.  
• Strong problem-solving skills and a proactive approach to issue resolution. 
• Strong analytical skills to identify and resolve billing discrepancies. 
• Exceptional organizational skills, with the ability to manage multiple tasks simultaneously and meet tight deadlines. 

Educational Qualification

• Bachelor’s Degree

Work Conditions

• Work from Home
• Night Shift (9PM – 6AM MLA)

If this role sounds exciting to you, click APPLY NOW! 

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