SPECIFIC DUTIES AND RESPONSIBILITIES
Cloud Infrastructure and Application Oversight
- Leads the implementation, testing, and ongoing support of cloud-based platforms and enterprise systems, including Office 365, Azure, Ticketing Tools, and ERP solutions such as NetSuite.
- Oversees the deployment, integration, and lifecycle maintenance of cloud-hosted and hybrid applications.
- Ensures optimal performance, sustainability, and cost-efficiency of cloud environments, including secure configuration of VPNs, VPCs, and hybrid cloud networks.
- Manages the integration of cloud and on-premises systems, ensuring operational continuity and data flow.
Data Integration and Reporting
- Oversees the design and execution of ETL (Extract, Transform, Load) processes to support data movement and transformation across systems.
- Facilitates the development of data models and visualization solutions using platforms such as Power BI to drive insights and data-informed decision-making.
- Implements and maintains data management practices that support data quality, consistency, and governance.
Strategic and Governance Leadership
- Develops departmental strategies and performance objectives aligned with overall business goals and timelines.
- Establishes cloud governance policies and ensures compliance with security, regulatory, and operational standards.
- Monitors and optimizes cloud spending through cost management tools like Azure Cost Management.
Project and Stakeholder Engagement
- Collaborates with PMO, vendors, and internal teams to deliver IT projects and solutions on time and within scope.
- Conducts interdepartmental reviews and communicates progress and risks to company leadership across multiple initiatives.
Leadership and Team Development
- Conducts regular coaching sessions and performance reviews to support the career growth of team members.
- Drives the professional development of staff by encouraging skills advancement in relevant technologies and tools.
Financial and Operational Management
- Oversees departmental budget planning, monitoring, and optimization to support strategic initiatives and day-to-day operations.