Business Analyst - Intermediate

Join our award-winning IT team as we lead the way in digital, cloud, and security technology services. You will be playing a critical role in delivering innovative solutions for our biggest client, Canada’s leading telecommunications, tech, and media corporation.

We’re looking for passionate and creative tech leaders who want to take their career to the next level and make a real impact. Our success is fueled by our people and our passion for innovation, so we empower our Qmunity and provide a workplace where they can flourish and grow.

We offer premium benefits, including:

• Work From Home Set up
• Salary based on experience, miscellaneous allowances
• Performance bonuses and yearly increase
• HMO from day 1 for you + 2 free dependents
• 6 months paid maternity/15 days paternity leave
• Company-sponsored training and upskilling, and career growth opportunities!

• Define and Prioritize Product Features: Collaborate with stakeholders to gather requirements, translate them into user stories, and prioritize features in the product backlog to align with business goals and technical architecture.
• Lead System Design and Solution Delivery: Facilitate and participate in system design sessions, ensuring that proposed solutions meet both functional and non-functional requirements across the Network Assurance domain.
• Manage the Product Lifecycle: Own the end-to-end delivery of software solutions, from concept through deployment, including backlog grooming, sprint planning, and release coordination.
• Analyze and Improve Existing Systems: Continuously assess current systems and processes to identify opportunities for optimization, modernization, and alignment with evolving business needs.
• Support Agile Development Teams: Act as the primary liaison between business and technical teams, providing clarity on requirements, supporting testing efforts, and ensuring timely delivery of high-quality features.

Core Competencies (Must-have Competencies)

• 4+ years of experience with System and Application Design
• 4+ years of experience with Agile Product Ownership
• 4+ years of experience with Business Analysis & Requirements Gathering
• 4+ years of experience with Network Assurance Domain Expertise
• 4+ years of experience with stakeholder collaboration & communication.
• Experience with Service Now platform.

Complementary Competencies (Good-to-have Competencies)

• Communication & Active Listening: Ability to clearly convey complex ideas to both technical and non-technical stakeholders, while actively listening to understand needs and concerns.
• Adaptability: Comfort with change and the ability to pivot quickly in a fast-paced, evolving environment—especially important in Agile and SAFe settings.
• Collaboration & Teamwork: Strong interpersonal skills to foster trust and cooperation across cross-functional teams, including developers, architects, and business leaders.
• Critical Thinking & Problem Solving: A proactive mindset to identify root causes, evaluate options, and implement effective solutions in high-pressure or ambiguous situations

Educational Qualification/s

• Bachelor’s degree in computer science, Information Technology, or related field
• Certified Scrum Product Owner (CSPO) or SAFe Product Owner/Product Manager (POPM)

Work Conditions

• Work From Home Set-up
• Golden Hours: 3PM-12AM / 4PM-1AM Manila time

If this role sounds exciting to you, click APPLY NOW!

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